Have you ever had a question and didn't know where to find the answer? If so, you've come to the right place.
This section is a compilation of answers to the questions our clients commonly ask. Click on the links below to learn more about each topic.
If you think of a question that is not on this list, please click on "Ask a Question" and let us know.
- How long does it take for you to complete my order?
- What is a "proof"?
- Why do I need to look at a proof if I've already given you everything I need to have done?
- Do I still need to approve a proof if I bring my work in on disk?
- How do I go about getting an estimate from you?
How long does it take for you to complete my order?
Some jobs can be produced in minutes and some may take weeks or months. Let us know when you need your job completed and we will work with you to meet those needs. We go to great lengths to meet your most stringent demands.
What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed and mailed to you to review.
On multiple color jobs, we can produce a color proof on our color output device to show an accurate representation of the final product.
Why do I need to look at a proof if I've already given you everything I need to have done?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
Do I still need to approve a proof if I bring my work in on disk?
Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.
We have an online estimate request form available on this web site that you may use. You may also call one of our customer service representatives and provide the necessary information for an accurate quote.